AmpCon-DC Campus supports Returning Merchandise Authorization (RMA), which means replacing a switch with another switch of the same switch model.
When hardware of a switch fails and is replaced with a new switch, you can RMA to take the configurations from the failed switch, install or upgrade PicOS, updates the serial number of the new switch, and pushes the configurations to the new switch to seamlessly manage it with AmpCon-DCCampus.
During the RMA process, AmpCon-DC Campus deploys PicOS on the new switch based on the Deployed ONIE Image setting on the “Switch Model” page and configure the new switch based on the backup configuration file or uploaded configurations of the replaced switch.
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To RMA, follow these steps:
In the AmpCon-DC Campus UI, click Service > Switch. You can see a list of managed switches.
Locate the switch to RMA, click Lifecycle Actions > RMA.
Input the following information:
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