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Technical Support
Technical Support
Execute the diagnostic command show tech_support to send information to Pica8 Technical Support and receive a diagnostic report back.
Executing the Diagnostic Command
admin@XorPlus> show tech_support Start...... Item 1: Display system version finished! Item 2: Display system interface finished! Item 3: Display system configuration finished! Item 4: Display system config files finished! Item 5: Display system process finished! Item 6: Display system fdb table finished! Item 7: Display system fdb entries finished! Item 8: Display system ospf neighbors finished! Item 9: Display system ospf interfaces finished! Item 10: Display system route table finished! Item 11: Get error event from log! Item 12: Display system hard-route table finished! Item 13: Display system hard-route for host finished! Item 14: Dispaly system spanning tree interfaces finished! Item 15: Dispaly system spanning tree bridge finished! Item 16: Display system vlans table finished! Item 17: Display system vlan-interfaces finished! Item 18: Display system core-dump finished! Item 19: Display system uptime finished! Item 20: Display system arp table finished! The information has been stored in /tmp/XorPlus-201307052220-techSupport.log, please forward to support@pica8.com admin@XorPlus>
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