Technical Support


Execute the diagnostic command show tech_support to send information to Pica8 Technical Support and receive a diagnostic report back. 

Executing the Diagnostic Command

admin@XorPlus> show tech_support 
Start...... 
Item 1: Display version finished!
Item 2: Display interface finished!
Item 3: Display pica configuration finished!
Item 4: Display system config files finished!
Item 5: Display system process finished!
Item 6: Display fdb table finished!
Item 7: Display fdb entries finished!
Item 8: Display ospf neighbors finished!
Item 9: Display ospf interfaces finished!
Item 10: Display kernel route table finished!
Item 11: Display kernel ipv4 neigh table finished!
Item 12: Display kernel ipv6 neigh table finished!
Item 13: Display kernel neigh vrf finished!
Item 14: Display hard-route table finished!
Item 15: Display system hard-route for host finished!
Item 16: Dispaly system spanning tree interfaces finished!
Item 17: Dispaly spanning tree  bridge finished!
Item 18: Display vlans table finished!
Item 19: Display vlan-interfaces finished!
Item 20: Display core-dump finished!
Item 21: Display system uptime finished!
Item 22: Display arp table!
Item 23: Display neighbor table!
Item 24: Display routes table!
Item 25: Display ipv4 routes in hardware table!
Item 26: Display ipv6 routes in hardware table!
Item 27: Display ipv4 hosts in hardware table!
Item 28: Display ipv6 hosts in hardware table!
Item 29: Display copp statistics!
Item 30: Display mlag domain!
Item 31: Display mlag link!
Item 32: Display mlag config consistency!
Item 33: Display mlag statistic!
Item 34: Display license!
Item 35: Display set!
Item 36: Get error event from log!
Item 37: Display frr configuration finished!
Process BCM commands, total count=47
The information has been stored in /tmp/XorPlus-201307052220-techSupport.log, please forward to support@pica8.com
admin@XorPlus>

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