Troubleshooting AmpCon

You can check the AmpCon backend logs during any specific switch deployment operation. To do this, SSH into the AmpCon server and run the following command:

tail -f /var/log/automation/automation.log

Notice

For AmpCon version >= 1.9.0, we upgrade the Python version to 3.X and change the way we save logs.

Then you can find the log files under /var/log/automation/

[root@10.1.0.16 automation]# pwd
/var/log/automation
[root@10.1.0.16 automation]# ls -ltr
total 22404
-rw-r--r--. 1 root root        1 Apr  3 09:38 automation.log
-rw-r--r--. 1 root root   362714 Apr  6 06:44 celery_worker.log
-rw-r--r--. 1 root root   363790 Apr  6 06:45 celery_beat.log
-rw-r--r--. 1 root root     3074 Apr  6 07:12 ssh_service.log
-rw-r--r--. 1 root root   569333 Apr  7 03:07 gunicorn_app_server.log
-rw-r--r--. 1 root root  2676765 Apr 10 05:28 vtep_management_service.log
-rw-r--r--. 1 root root 17501085 Apr 10 05:29 sync_main_service.log
[root@10.1.0.16 automation]#

Select Operation Logs > System Logs and click Export Backend Logs to export the log to your desktop as shown below.